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New technology to provide bus information and updates in real time for The M riders

Post Date:01/14/2016 10:59 AM

MONTGOMERY – The City of Montgomery today, in conjunction with The M’s managing company First Transit, released two new tools to better connect residents with real-time bus routes and rider information for the city public transit system.

“Our goal is to continually improve rider experience on The M for everyone, and we stand firm in our commitment to the community to further develop and improve our transit system,” Montgomery Mayor Todd Strange said. “The technology overhaul focuses on convenience and reliability to ensure riders make it to their destination – whether it’s for work, family or fun – safe and on time.”

The M customer enhancements include Google Transit Trip Planner and the TransLoc® Rider app. Both are available for free to riders today. Federal grants awarded to the city and First Transit helped cover the price tag of about $50,000 a year for three years.

TransLoc® describes its TransLoc® Rider app as the “best-of-breed transit mobile app enabling riders to access real-time information using their computer, smartphone or SMS for universal mobile access.” Featuring an intuitive design and seamless interface, the app is available on Apple iOS and Android devices.

“The Rider app is deisgned for the way you travel, which means you can quickly find your bus and be on your way,” TransLoc CEO Doug Kaufman said. “We are thrilled to work with The M to make transit more accessible and user-friendly than ever.”

The Google Transit Trip Planner is a feature integrated into The M’s website,, which will allow residents to plan trips from origin to destination. It will also inform passengers of which routes need to be taken, while providing real-time departure and arrival times for each bus.

“As a city with perhaps the most historically significant public transit system in the nation – maybe even the world – it is only fitting we adopt these cutting edge, innovative measures and bring The M into the 21st century,” Strange said. “After all, Montgomery wowed in the world in 1886 with the introduction of the Lightning Route, the first city-wide electric streetcar system on the planet.”

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