Frequently Asked Questions

Applications

Beginning April 11, 2016, applications must be submitted via the online employment center. The online employment center is located at www.montgomerypersonnel.com.

How do I establish an account?
From the employment center, click on My Applications. At the bottom, click on “New User/Application.” Follow the instructions to establish your account.

How do I create an application template?
From the employment center, click on the Application-On-File link in the "Application Template and Transfer/Reemployment" section. On the main Job Openings page, click on the Application-On-File link in the "Application Template and Transfer/Reemployment" section. At the bottom of the screen, click the "Apply Online" button. At the bottom of the screen, check the "I agree with the terms of use" box and click the "I have REGISTERED PREVIOUSLY" button. Sign in to your account (or see 'How do I establish an account?'). You may complete the application in any order by clicking on the tabs at the top of the application. All data is saved as you move from part to part by clicking on the "Save and Continue" button at the bottom of each page. You may exit the application and come back to it later by clicking on the Exit tab at the top of the screen.

How do I apply for a job opening?
If you submitted an application after April 11, 2016, from the employment center, choose and click on the bulletin job title or recruitment number on the main Job Openings page. Read the bulletin and click the "Apply Online" button. Agree to the Terms of Use and click the "I have REGISTERED PREVIOUSLY" button. Sign in to your account. Choose and click on the job title for the Application-On-File or a previously completed application to copy into your new application. At the top of the page, you should see the current position for which you are applying. The new application will now open to allow you to modify the information. Complete and/or edit each sub-tab within the application. Click "Save and Continue" after each page. Once you have clicked "Save and Continue" this portion of the application has been saved. Very Important: If you want to come back to the application for a job to make changes before the closing date, you MUST click the exit tab. Once you click and complete the Submit tab, you cannot edit your application for the job. Click on the Send tab to "Send to Montgomery City County Personnel" after completing your application.

If you have not submitted an application after April 11, 2016, see "How do I create an application template?" Then, refer to the preceding paragraph.

How do I sign up to receive a notice when a job opens for application?
From the employment center, click on the Notify Me of New Jobs tab. Search the list of utilized job titles. Click on a job that interests you. If you decide that you wish to be notified, click on "Email Me when a Job Opens for the above position(s)." Enter a valid email address and subscribe. Remember to register for a new notice if you have a change of email address.

How do I update my application-on-file?
From the employment center, click on the "My Applications" tab. Sign in to your account. Scroll down to the Application Template bar. Click on the Application-On-File name below the bar. Click on the tab that you want to update. Make your changes and click "Save and Continue" at the bottom of the page. When all updates are made and saved, you may exit the application-on-file by clicking on the Exit tab at the top of the screen.

How do I update a submitted application?
Once you have used the Send tab of your application and submitted it, you CANNOT alter your application. It is suggested that you save your information and use the Exit tab until you are ready to submit your final application. Don't forget to submit your application before the closing deadline.

How do I update or change my contact information?
From the employment center, click on the "My Applications" tab. Near the bottom of the page, click on the "Update My Contact Information" link. Sign in to your account. Make any changes to your name, username, password, mailing address, email address, or phone numbers as needed, and click the "Update Contact Information" button. Review a summary of the updated information. Click the "Confirm/Above Info is Correct" button if the changes are correct. Or click the "Back/Above Info is NOT Correct" if you need to move back to the prior screen to make corrections. After clicking "Confirm," you will see a message confirming your information was updated for all of your existing applications and a list of those applications. Note: You may also update your name, email, phone numbers, and mailing address by changing this information in your application-on-file. See "Update an application-on-file." Update your contact information on the Profile tab.

How do I print a copy of my application?
From the employment center, click on the My Applications tab. Sign in to your account. Scroll down to the application that you want to print and click on it. Use the Review tab to print a copy of your application.

How do I update or change my resume?
From the employment center, click on the My Applications tab. Sign in to your account. Scroll down to the Application Template bar. Click on the Application-On-File name below the bar. Click on the Resume tab. At the bottom of the page, click Clear Resume to erase your resume text and/or file. Change the information in the resume box and/or upload a new resume. Please Note: Text typed directly into the Resume box will copy from your application-on-file into a new application; however a resume file will not copy over. You will need to upload and attach a resume file when you create a new application.

What if I apply for a position that is not open for applications?
The online employment system will only permit applications for positions listed under the current openings.

Are faxed applications accepted?
All applications must be submitted via the online employment center.

General Information

Where is the Personnel Department located? Is parking available?
The Personnel Department is located at 27 Madison Avenue, 1st Floor, Montgomery, Alabama. Parking is available in the City Parking Deck, across the street from the Personnel Department. There is a fee to park in the City Parking Deck. Limited metered parking is also available.

Office hours are 8am - 5 pm, Monday - Friday, except holidays.

Where can I get a copy of the salary information, pay rates, and step increases for job posting?
Starting pay is located at the top of the Job Opportunity Announcements. Salary information can be reviewed by selecting the Pay Plans button to the left. Pay Plans are in Adobe Acrobat PDF format.

What does the 5:00 p.m. closing date mean? What if I apply for a position after the 5:00 p.m. closing date? What if the closing date is “until the hiring needs are met?”
The 5:00 p.m. closing date means this is the last date and time an application will be accepted for that position. The closing date is indicated on the Job Opportunity Announcement. A position which states “completed applications will be accepted until the hiring needs are met” indicates applications are continuously evaluated until further notice. The announcement may be closed at any time without prior notice.

What does an examination consist of?
The examination for a position may consist of a written or performance examination, evaluation of training and experience, supplemental questionnaire, oral examination, or a combination of these. Applicants who meet the minimum qualifications will be notified when and where to report for examination, if required.

What is a Supplemental Questionnaire? Why do I have to complete a Supplemental Questionnaire if I have submitted an application?
A Supplemental Questionnaire is a tool used in addition to the application to verify qualifications and/or to obtain more detailed information about your education, training, or experience for a particular job. If a Supplemental Questionnaire is required with an application, this will be stated on the Job Opportunity Announcement. These questionnaires may be graded and the score may be used to determine your ranking on the list. An application is not considered complete if the Supplemental Questionnaire is not submitted with your application.

When will I receive results of my application?
Candidates who successfully complete all steps in the examination process are notified by email if their application has been accepted, rejected, or requires additional information. If accepted, you will be notified when and where to report for examination, if applicable. Successful candidates are placed on the register of eligible applicants and will be notified via email of their standing (rank) on the register as soon as practicable. Candidates who are not available for employment or refuse employment will be placed on inactive status. Candidates who wish to be returned to active status must make a written request. It is the candidate's responsibility to update changes in name, address, telephone number or email address by maintaining a current employment profile.

Hiring Process

How are appointments made?
Appointments are made by the various appointing authorities or department heads and not by the Personnel Department. When a vacancy occurs in any department, the Personnel Department submits the five highest ranking names on the eligible list for the appointing authority or department head to choose from. The remaining names go back on the eligible list for consideration for future vacancies. The eligible list stays in effect until a new examination is given and a new list established, not to exceed two years.

How do I request my register standing?
Candidates who are placed on the Eligible Register may submit a request in writing, by telephone or by email to personnel@montgomeryal.gov in order to receive an update of their Eligible Register standing. The Personnel Department will respond by email to the candidate of his or her current standing on the requested register.

What is the probationary period?
All appointments made from an employment register to permanent positions in the classified service are subject to a six month probationary period (one year for Police Officers) during which the new employee's work and conduct are monitored by the supervisor. Employees who successfully complete their probationary period gain permanent status. Merit system employees are subject to the Montgomery City-County Personnel Rules and Regulations.

What are the fringe benefits?
Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and retirement program.

What does proof of eligibility mean?
Prior to your employment, you will be required to provide your employer with documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.

What does request for accommodation mean?
Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.

What does equal opportunity mean?
Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration, because of political or religious opinions or affiliations or because of race, sex, age or disability is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

Veterans’ Preference

Is there a veteran’s preference policy?
Yes there is a veteran's preference policy. Preference in open competitive examination will be given for those veterans who have served in the armed forces of the United States, to their widow or widower and to the spouse of a totally disabled veteran. A veteran is defined as a person who served in the military service during any war or conflict in which the United States was engaged and who was discharged or released from service under conditions other than dishonorable. It does not include those who serve an initial period of active duty training in the Reserve or National Guard. Scan copies (which will not be returned) of the required documents and attach them to your application to support your claim. You may also email or fax the documents to the Personnel Department. The appropriate documents must be received by the closing date of the announcement in order to receive credit.

Veteran (5 points) - Available to a veteran, defined as a person who served in the active military during any war or conflict in which the U.S. was engaged and who was discharged or released from service under conditions other than dishonorable. Requires

  • DD214 or document showing dates of service and type of discharge.If this has been submitted previously and is on file with this office, you may disregard this requirement.

Disabled Veteran (10 points) - Available to a veteran who has a service connected disability and who receives or is eligible to receive compensation for the disability. Requires

  • DD214 or other document as above
  • Letter of disability from VA dated within last 6 months.Unless your letter indicates that you are permanently disabled, a VA letter must be kept updated or you lose the extra 5 points.

Disabled Veteran's spouse (10 points) - Available to a person who is currently married to a veteran who is totally disabled and therefore not qualified for employment. Requires

  • DD214 or other document as above
  • VA letter of disability
  • Marriage certificate or other proof of marriage

Deceased Veteran's spouse (10 points) - Available to the spouse of a veteran who died or was killed in the line of duty. Requires

  • DD1300 or other document as above
  • Marriage certificate or other proof of marriage.Cannot be claimed if you have remarried.