We investigate personnel-related complaints and/or grievances, citizen complaints, and present findings of fact regarding complaints.

How to File a Complaint

To file a complaint with the Department of Inspector General (formerly City Investigations) or allegation of misconduct in the City of Montgomery, you will be required to report the incident by completing the complaint form below.  You may also complete a complaint form by mail or in person at:

Department of Inspector General (formerly City Investigations)
Union Station, Suite 205
300 Water Street, Montgomery, Alabama 36104

If you have any questions, feel free to contact a representative of the Department of Inspector General at 334-625-2490.

Department of Inspector General Complaint Form

Filing a Complaint or Allegation of Misconduct
You may submit a complaint or allegation of misconduct to the Department of Inspector General (DoIG) in any of the following ways:

• By telephone: 334-625-2490

• By mail or in person: 300 Water Street, Suite 205, Montgomery, AL 36104

• Online: by completing the complaint form below

All complainants will be asked to complete the standard complaint form.

Anonymous Complaints: Employees and citizens may file complaints anonymously, either verbally or in writing. The Inspector General or assigned Investigator will determine whether sufficient information is available to proceed. Please note, however, that cases may be weakened if the complainant is unwilling to participate in follow-up hearings after an investigation.

Identified Complaints: Unless a complainant wishes to remain anonymous, they must provide enough information to confirm their identity, including name, address, and a telephone number.

Employee Complaints: Employees may also report wrongdoing to a supervisor, who will forward the matter to the IG in accordance with this directive. Any complaint received by a City department will be referred to the Department of Inspector General for further action.

Follow-Up: The Department of Inspector General will contact complainants as soon as possible after a complaint has been reviewed and processed.